Why I HATE Best Buy, Part 215632

I can be a slow learner. For example: why do I continue to give Best Buy a chance to disappoint me? That’s just fuckin’ dumb. I have to tell you, though. After all these disappointments, it’s kind of impressive that I can be disappointed by them. It’s pretty amazing that I still have any expectations of them at all, and they can still manage to piss me off.

I had a $5 off coupon there and a couple discs I wanted. I printed out the coupon and also printed out the internet price of $12.59 for the Robert Plant/Alison Krauss collaboration. I printed out the internet price to try to head off a problem friend of the site Tom Johnson discussed awhile back. I took my two printouts with me to my local store and that is when everything started to go wrong.

I went to the Robert Plant section of the store. No copies. I went to the Alison Krauss section. No copies. I looked on some of the endcap displays. No copies. Fearing the worst, I asked a couple of store employees. The first two brainchildren thought we should look for the album by its title rather than by the artists. The only reason I went along with it is because I didn’t want to call them idiots and because I’d already looked where they should have led me.

Another store associate comes up and offers to look it up in the system. The computer tells her they have 28 fucking copies in stock. 28. 28 copies. It’s not like there were only one or two that might have been lost, stolen, or damaged. 28. That’s a box. Sitting. Somewhere. She offers to go look for it. I wait. I wait. I wait.

45 piece of damn it minutes later, my lunch period is over and they come to tell me they’re sorry but they just can’t find it. Piece of damn it! You’ve just wasted my time and have now lost a sale. I tossed the CD I was holding in my hand that I’d intended to buy along with Krauss/Plant because I just couldn’t give them my money after this circle jerk. Sorry? You’re sorry? No, you’re not sorry. You’re morons and so am I. I’m a moron for walking in the fucking door in the first place, thinking I could buy two CDs and get back to work to listen to them. Are you just fucking damn kidding me? Bastard sons of bitches.

6 Responses to “Why I HATE Best Buy, Part 215632”

  1. [...] be a better way to spend a Friday night but I can’t think of it. I needed this, too, after my Best Buy experience. I needed it even more after reading an outrageous and infuriating story that put my annoying [...]

  2. Thank God for alternatives like Fry’s and internet stores. I think I stepped inside a Worst Buy once in the last five years. I don’t miss ‘em.

  3. We have no Fry’s in this town, so I’ve gone the way of the internet for 90% of my music shopping these days.

  4. i think you need to hold off and make a saturday trip to Grimey’s once a month or so.

  5. Sorry to read of your experience, Josh. Every time I get it in my head to give them another shot, something pops back up to make me reconsider. Today I very nearly cancelled by Barnes & Noble order for the “very deluxe” Joshua Tree that I got for $40 including shipping and tax in order to just pick it up on Tuesday (it’s $39.99 Tuesday and Wed. only). And then I came to my senses: “screw Best Buy.” I can wait a few days. Knowing my luck, I’d get there at 10:05 on Tuesday and they’d have sold the last of the 6 copies they got in, and give me the “we didn’t expect it to be so popular” excuse that I’ve heard before. No, not doing it again. I’ll save myself that stress.

  6. Actually Fry’s is even worse for music; much better for electronics/computer shit. Bad example on my part.

    Yup, buying your music online is the best way to go. Unless, you’re an old-school fuck like Mark who likes to spend hours flipping through stacks to find obscure shit he never heard of but will buy because it has a cool name like “Pure Fucking Space” or something like that in run-down stores manned by pothead college dropouts who honestly believe they know which bands you should like if you want to be hip.

    ;&)

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